I bought this chair some time ago and the arm broke off. I inquired about getting another arm assembly and it was sent to me for no charge. The chair is in good condition.
I was in a bad situation and had to move in the process of moving I had lost the top to my storage. I contacted Velcelo and they replaced it for free and with fast shipping.
Thank you !
I have never had customer service help this fast, I have had this frame for a long time and when I needed replacement parts it came with in days, while their response came within two hours. Thank you!! <3
VECELO 3 Tier Corner Cabinet Shelf Display Rack with Grid Doors
Bought 2 for guest rooms in our vacation home. Saturday. No squeaking with body weight or wiggling. Gray color is great, beige does have a slight pink undertone but blends with neutrals very well! 12” memory form works and clears the gap but 14” is much better. The led charging light is very bright - I would recommend a back pocket off the back to hold phones or a cover flap to the light when not in use. Would give 4.5 or 4.75 rating but otherwise very happy with our purchase.
